How to Delete eSewa Account 2026! Step-by-Step Guide

Looking to delete your eSewa Digital Wallet account? if so in this article I’ll provide you with a step-by-step process to permanently delete your eSewa Account.

Before starting, here is a disclaimer: This is just friendly info, not legal advice! I don’t support bad stuff like scams, and I hope you use this info safely and for good.

Deleting your eSewa Digital Wallet Account is a simple process. You can delete your account using your smartphone.

But you cannot delete your account by yourself you need to send an email to eSewa Customer Support. Follow the below steps to delete your account.

Before Deleting you have to do some task

Transfer your Main balance: umm, if you can more than Rs. 0.00, you can not delete your eSewa account I mean to say that if you have like 0.50 paisa then you can not delete your account so, transfer the amount to another eSewa Wallet or use it for to pay bills or top-up your mobile.

Remove Your Linked Bank Account: if you have l0inked your bank account with eSewa and want to delete your account then you can not do so, to delete you need to remove/unlink your bank account.

Pending Transaction: Matlab, if you have any transaction pending on your eSewa account then also you can not process forward, first do contact with eSewa customer support about pending transactions and make sure you do not have an issue on your eSewa account.

By any chance, if you are looking to Reset your eSewa MPIN then don’t worry I have already posted an article about How to Reset your eSewa MPIN.

Now, let’s jump into the steps to permanently delete your eSewa account.

Steps to Permanently Delete eSewa Account

As I mentioned, you can not delete your eSewa account by yourself first, you need to send an email to eSewa customer support.

Follow these steps to delete your eSewa account through mail.

• open mail
• click on compose
• in the (recipient) to option enter csd@esewa.com.np
• in the subject enter Request to Delete eSewa Account

Now copy the text message from below paste it into the message box and make changes account to your needs. like your eSewa ID, user name, and so on.

Final and last step double check all the information and click on the send button.

letter format for esewa account deletion

To,
The Manager,
eSewa Pvt. Ltd

Dear Sir/Madam,

I am writing to request the deletion of my eSewa account associated with the registered mobile number [Your Registered Mobile Number].


Name:
Document number:
Date of birth:
Father’s Name:
ID of the last transaction:
Bank Linked: Yes/No:
Reason to delete your Khalti ID:

I have also withdrawn all the balance from my esewa account and unlinked all my bank accounts. Kindly close this account permanently. I hope for a positive response from you.

Thanking You,
[Your Name]
[Your eSewa ID]

You have done all the processes from your side let me remind you once about the main balance, linked account, and pending transaction if you have not made changes my humble request please read this article from the first.

wait 24 hours, you will get an update mail from eSewa. please note that if you get an email from eSewa with Support Ticket Opened [#1234567] then this is just your ticket number according to this number your your issue will be submitted.

Here’s some useful article related to eSewa

• How to reset eSewa MPIN?
• eSewa Topup Recharge (Ncell and NTC)
• eSewa To Khalti Money Transfer

I hope you have an idea of how to delete your eSewa account. if you have any questions about this please feel free to contact us.

can we delete esewa account?

Yes, you have full control of your account. If you decide to close it, simply submit a handwritten application to eSewa customer support.

How to deactivate esewa account?

To deactivate your eSewa account, you need to follow these steps:

• Empty your wallet: Ensure your eSewa balance is zero. Transfer all funds to your bank or another account.
• Submit a written request: Send a written request to eSewa’s customer support or email them at csd@esewa.com.np.  
• Provide necessary details: Include your full name, eSewa registered mobile number, and a clear reason for deactivation in your request.
• Account Delete: eSewa will verify your request and process the account closure within 34 business hours.

Please note: Once your account is deactivated, it cannot be reactivated.

How long does it take for my eSewa account to be deleted after submitting a request?

Usually, it takes 36 business hours to close your eSewa account after submitting a request. However, if there are any issues with your account, the deletion process may be delayed.

What should I do if my eSewa account is not deleted after 36 business hours?

If your eSewa account is not closed within 36 business hours of submitting your request, you can contact eSewa customer support via email for further assistance.

Can I cancel my eSewa account deletion request?

Yes, you can send a request email to eSewa customer support to cancel your account deletion.

Do I need to pay any fee to delete my eSewa account?

No, you do not need to pay any kind of fee.